Heath Jones - Nelson Bay Real Estate
Arosoftware provides a superb service: technical advice; help & support; and above all, encouragement & confidence. Real people helping real people!
Finally, a program designed specifically to suit every real estate agents needs. Not only does it have a buyer and seller data base. It also emails the agent and the agents clients direct with properties that match their needs. It does everything. Compared with other programs we have used over the years, your system is "Supreme"
We have been using Aro Software since December 2005. I was apprehensive as in an attempt to operate a user friendly Personal Contact Management System we had tried RealOz, Multi-Array and Console and been very unsatisfied.
Aro was the first system that our salespeople could immediately use and being web based is so convenient. We did have some initial challenges to customise to our particular requirements and we found the support team fantastic in assisting us.
The program is evolving constantly and new features are being added. We like the fact that we can offer feedback to improve the software and that most of these are implemented in time.
Michelle and James are dedicated to offering the best Real Estate software and being previously in the business they know what we need. Nothing has been too much trouble for them and they are very patient with our new admin that need help.
We highly recommend Arosoftware for any real estate office in Australia. Please feel free to contact me should you be considering this software.
Over the period of the last ten years as principal of Central Realty ( Mt. Gravatt ) I have tested at least 5 or 6 different software packages from basic databases to those with all the 'bells and whistles'.
When REIQ was introducing its new Realworks Live software our office was chosen as one of the 'guinea pigs' for testing prior to it's recent launch to the real estate industry.
One of the concerns over the years that I have been investigating various software programs, has been the fact that many of the available programs were too complicated and confusing for staff to use. My staff - while only having a very short period of time using ARO Software - have indicated that it is so much easier and friendly to use than any of the previous programs we have tested.
I therefore have no hesitation in providing this testimonial for AROSOFTWARE and to express my thanks to ARO Team for the ready and willing support they have given to the various queries I have beset them with over the last months of testing.
I would be more than happy to recommend arosoftware.
I have found the company and software extremely easy and reliable to deal with in all areas. The database program is very simple, and staff can be trained almost immediately to use the system. The system is designed for maximum time management for both administration and sales staff, providing flexibility and instant access to property and sales management. The team at Arosoftware is very motivated and supportive in all areas, and will go to great lengths to achieve results in customer satisfaction. They are quick to address problems with the system and personal company issues. We love you guys!
HIGHLY RECOMMENDED - Along the way there are always things that can be improved or added to your website. The team at Arosoftware have helped so much and nothing has been a problem. Having your own website allows you to be in control of what YOU offer the potential purchasers/renters. It is clear, easy to nagivate, and very easy to add/change properties. Immediate uploads to your own site impresses vendors when they see their property on line so quickly. Window cards look great and easy to produce/print. Overall, couldnt have asked for better.
Don't waste your time with others Just Call AROSOFTWARE You Won't look back.......
Excellent value for money, easy to self manage and support when required has been exceptional.
Easy package to use for admin, saves lots of time keeping listings up to date, also less mistakes as one site adjusts all sites at the same time.
Good value for money. Good service levels. Genuinely persists until service issues are fixed & good at working out what you are trying to achieve
On another note, the changes you have made for us over the months to our web site have given us a home page that not only we are wrapped with, but so are our friends, family and more importantly our clients. It's unique and that's what everyone wants in business.
The team at Arosoftware we offer a big thank you to you.
I want to give ARO Software a big warm and fuzzy hug. I have been using this program now for about three weeks and I l-o-v-e it.
It is so easy to use, and the videos really help when you get lost. I also think the technical staff are wonderful especially James and Michelle. They are patient and very helpful and & are so professional. My colleagues are still learning the ropes of the software, but it is so easy to get around once you play with it.
Thanks ARO Software for making my day at work less stressful. And thanks to the boss for investing in a great product.
Dear James,
It is Friday afternoon and within 2 hours of our website going live, which is amazing as i signed the agreement to proceed only on Tuesday of this week.
How do i begin to thank you and your team for the website you created for me in three days, a feat which i though was impossible, when we found ourselves in trouble and required an immediate solution, yet you took it on and fulfilled all your promises.
The system you have in place is very user friendly and easy to understand from a clients point of view, as it takes the mystery out of a process which i find within an environment of dense smoke and curved mirrors.
Your team members always took our calls, and if we left a message it was only minutes before we received a response. One can't expect more than that.
It is rare in business, especially yours, to find such service and i will have no hesitation in recommending you to others in need of your product.
If i can assist you by speaking with any of your prospective clients, please don't hesitate to give them my contact details.
